As customer experience becomes a key focus of corporate strategy, MA’s CX conference looks at what it takes to deliver CX and the role of marketing as an enabler of experiences. Attendees are marketing and CX professionals, marketing leaders, business leaders, customer insights managers, and customer services managers, as well as some data and IT professionals involved in CX projects.
EARLY BIRD PRICING
Thank you to the Marketing Association for bringing the CX Conference to life! Investing in customer-centered learnings will assist all marketers in putting value in what we do.
Some excellent speakers and content. Loving the use of design thinking tools to add rigor and provide a backbone to evolving our customer experiences.
I really enjoyed the MA CX Conference, I left excited, energized and inspired by what others
are doing in the industry, and how I can take these back to my own job.
It's great to see such a focus on customers leading strategy and the future of businesses and innovation.
Being relatively new to CX, the CX Conference helped solidify the customer experience end to end.
Speaker after speaker, repeated different versions of the CX mantra "BE CUSTOMER OBSESSED".
I have so many takeaways that I can't wait to share and implement with the rest of our Marketing and wider Meridian Team. Bring on 2020!