Our Behavioural Science for Customer Journeys
Facilitator, Carl Sarney -
Auckland
Head of Strategy, TRA
Carl has 20 years of insight industry experience. He is specialised in brand and comms strategy with a proven history of effective work for his clients, including several gold awards for advertising effectiveness
FIND OUT MOREFacilitator, Carl Sarney
Head of Strategy, TRA
Carl has 20 years of insight industry experience. He is specialised in brand and comms strategy with a proven history of effective work for his clients, including several gold awards for advertising effectiveness. His research work has taken him to just about every town in New Zealand to speak with people from all walks of life. He's also conducted qualitative research in eight more countries while based in London for two years and spent seven years as an ad agency planner before joining TRA in 2018.
Facilitator, Lindsey Horne - Wellington & Online
Behavioural Insights Director , TRA
With a background in neuroscience and applied behavioural science, Lindsey works across behaviour change projects with social and government clients. Her approach to behaviour change is holistic, from broader cultural and social change through to behavioural economics and nudges.
FIND OUT MOREFacilitator, Lindsey Horne
Behavioural Insights Director , TRA
With a background in neuroscience and applied behavioural science, Lindsey works across behaviour change projects with social and government clients. Her approach to behaviour change is holistic, from broader cultural and social change through to behavioural economics and nudges.
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience | Dates: February 18 & 25.
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Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience | Dates: August 20 & 27.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience | Dates: November 25 & December 2.
Add to Cart
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