Terms and Conditions

Marketing Association Terms and Conditions

Please read our terms and conditions below which covers Membership, Events, and any workshops or programmes as part of Training Hub. 

 

Membership Terms and Conditions

1. Membership Terms and Conditions 

1.1. These terms and conditions are applicable for all MA memberships (Corporate, Charity, Not-for-Profit, Individual, Student, New Graduate) 

1.2. Any membership tier other than Individual, Charity, and Not-for-Profit refers to the number of full-time staff within your entire company/organisation (i.e., not just an individual area/department) as an indication of turnover. 

1.3. Membership Types. 
Company or organisation. 
Not-For-Profit Organisation. 
Charity Membership means membership benefits shall apply to that Charity that is a New Zealand registered Charity. 

1.4. Professional Individual Membership means membership benefits shall apply to that person only, and not to any company or organisation. If you do wish to have your organisation listed as a supplier, you MUST apply for Organisation or Company membership. 

1.5. Regional Individual Membership means membership benefits shall apply to that person only, and not to any company organisation. Must be living more than 50km from the CBD in Auckland, Wellington, or Christchurch. *We can only approve a maximum of 4 Regional Individual memberships per company per annum. 

1.6. Graduate Membership means membership benefits shall apply to that person only, and not to any company organisation. Only available for anyone with 3 years or less marketing experience. 
Student Membership means currently studying marketing full-time in New Zealand. 

1.7. Membership Subscription Terms & Conditions 
I understand that the membership is for a minimum 12-month term which will automatically renew annually and that I will be advised of any change in subscription terms beforehand. 

I also understand that I can cancel membership at any time after the minimum 12-month term with 30 days written notification. All memberships are non-transferrable and non-refundable. 

*A joining fee will apply for all new members and for those re-joining after a break of over 3 months. 

1.8. Terms & Conditions for Individual Memberships on a monthly payment option here.

Events Terms and Conditions

These terms and conditions are applicable to all events/conferences and awards whether delivered in person or online. 

1. EVENT REGISTRATIONS
1.1. Registrations for all events are on a first come, first served basis. 

1.2. Some events offer a corporate table booking option. Where this has been requested all endeavours will be made to ensure your request is accommodated, although this cannot be guaranteed. 

1.3. Ticket sharing is not permitted. 

1.4. Any payment for bookings made for online streaming events, which are subsequently unwatched, are non-refundable. 

1.5. Early Bird rates are only applicable if the registration is received by the Early Bird deadline. 

2. FEES
2.1     Fees are invoiced at the time of booking.

2.2     The attendee is liable for any fees due in the event of non-payment by their employer. 

2.3     Payment is to be made as per due date on invoice.

2.4     Failure to settle any amounts owing may result in debt recovery proceedings. Any associated costs incurred will be added to the amount owing plus 2% interest per month from the date of invoice. 

3.    CANCELLATION 
CANCELLATION BY ATTENDEE 
3.1. Cancellation of your registration or attendance must be received in writing via the email address: events@marketing.org.nz 

3.2. If you are unable to attend, a substitute attendee can attend the event instead.  Please contact events@marketing.org.nz before the event to advise of all substitutions.

3.3. For events, if you are unable to arrange a replacement attendee a full refund will be made provided notification is received at least 10  working days before the event to the e-mail address: events@marketing.org.nz. There will be no refunds for cancellations received after this date nor for 'no shows' to the event. 

3.4. The Marketing Association will not be liable for any expenses incurred by attendees as a result of the cancellation.

4. CANCELLATION BY MARKETING ASSOCIATION
 4.1. Certain events require a minimum number of registrations or are dependent on specific individuals' availability for content delivery. The Marketing Association reserves the right to change presenters, event programme, cancel an event or to change the date, time, or venue of any event. 

4.2. If an event is cancelled all fees paid will be refunded in full or a credit issued. 

4.3. If the date of an event is altered, we will contact you to offer either a full refund, credit or a transfer of your registration to the revised date. 

4.4. If the venue is changed significantly (eg. to a different city) we will contact you to offer a full refund or credit. 

4.5. The Marketing Association is not responsible for travel or related costs incurred by attendees. 

4.6. The Marketing Association may suspend or cancel a registration if false information has been supplied. Under such circumstances the amount to be refunded (if any) is at the sole discretion of the Marketing Association. 

5. UNFORSEEN CIRCUMSTANCES 
5.1  If an attendee cannot attend an event because of unforeseen circumstances announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc, we will issue a full credit. 

5.2  If the Marketing Association cancels or reschedules an event because of unforeseen circumstances  announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc , we will issue a full credit or move the registration to the rescheduled date if suitable with the attendee. 

5.3  If an attendee chooses not to attend an event during any unforeseen circumstances  announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc which still allows The Marketing Association to hold or run the event, then our normal cancellation rules apply.

6. REFUND POLICY
CANCELLATION MADE IN RELATION TO THE EVENT    
REFUND %
10 (working) days or more before the event: 100%
9 days or less before the event date or a no show at the event: 0%

7. PRIVACY
Your personal details will be collected and used to keep you informed about marketing content including news about training, legislation, events, and current topics. You can unsubscribe at any time. For the full Privacy policy go to www.marketing.org.nz/privacy

8. CROWD RELEASE CONSENT 
By attending a Marketing Association (MA) event you enter an area where photography, audio and video recording may occur. 

By entering the event premises or attending the online event, you consent to any interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for promotional purposes, news, inclusion on websites, social media, or any other purpose by the MA and its affiliates and suppliers. Images, photos and/or videos may be used to promote similar MA events in the future, highlight the event and promote the work of the MA. 

By entering the event premises or attending the online event, you waive all rights you may have to any claims for payment or royalties in connection with any use of these materials.

Terms and Conditions – Learning & Development Training/Workshops. 

These terms and conditions are applicable to all training/workshops whether delivered in class or online.  

1. TRAINING REGISTRATION  

1.1     All training/workshops are filled on a first come, first served basis.  

1.2     Enrolment for training/workshops is confirmed upon receipt of invoice.  

1.3     Ticket sharing between students is not permitted.  

2. TRAINING CONTENT  

2.1     The content and delivery method of training/workshops may be adapted at any time to retain relevance and suit prevailing conditions.  

2.2     The distribution of soft copy course material or PowerPoint presentations is at the discretion of the workshop facilitator. 

3. FEES  

3.1     Fees are invoiced at the time of booking.  

3.2     The purchaser is liable for any fees due in the event of non-payment by their employer.  

3.3     Payment is to be made as per due date on invoice.  

3.4     Any payment for bookings made for online workshops, which are subsequently unwatched, are non-refundable.  

3.5     Failure to settle any amounts owing may result in debt recovery proceedings. Any associated costs incurred will be added to the amount owing plus 2% interest per month from the date of invoice.  

4. CANCELLATION BY ATTENDEE  

4.1     Cancellation of enrolment must be received in writing 10 working days before the training/workshop commences via the email address: educate@marketing.org.nz. Any cancellation received after 10 working days our credit/refund policy in clause 6 applies. 

4.2     If you are unable to attend, a substitute attendee may be enrolled at least 24 hours in advance of commencement via the email address: educate@marketing.org.nz.  

4.3     The Marketing Association will not be liable for any expenses incurred by the attendee in cancellation.  

4.4     Any training/workshop cancellations requested by the attendee will be subject to the credit/refund table outlined in clause 6.   

CANCELLATION / POSTPONEMENT BY MARKETING ASSOCIATION  

4.5     The Marketing Association reserves the right to cancel a training/workshop or to change the facilitator, date, time, or venue of any workshop at any time. Training/workshops require a minimum number of registrations and are dependent on facilitator availability.  

4.6     In the event that a training/workshop is cancelled by the Marketing Association all fees will be refunded or a credit issued.  

4.7     If the date of a training/workshop is postponed and/or rescheduled and the new dates do not suit the attendee, all fees paid will be refunded or a credit issued if requested via original payment method.  

4.7     The Marketing Association is not responsible for expenses incurred by attendees.  

4.8     The Marketing Association may suspend or cancel a registration if false information has been supplied. Under such circumstances the amount to be refunded (if any) is at the sole discretion of the Marketing Association.  

5. UNFORSEEN CIRCUMSTANCES  

5.1     If an attendee cannot attend a training/workshop because of unforeseen circumstances announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc, we will issue a full credit.  

5.2     If the Marketing Association cancels or reschedules a training/workshop because of unforeseen circumstances announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc , we will issue a full credit or move the registration to the rescheduled date if suitable with the attendee.  

5.3    If an attendee chooses not to attend a training/workshop during any unforeseen circumstances announced by the Ministry of Health, Regional Councils or an official Government department/advisory etc which still allows The Marketing Association to hold or run the training/workshop, then our normal cancellation rules apply. 

6. CREDITS/REFUNDS  

6.1.    Registrations for online training/workshops are non-refundable once the training/workshop has commenced.  

6.2.     Credits issued must be used within 12 months of the date of issue.  

6.3.     Credits may be applied to Marketing Association training/workshops, events and membership subscriptions.  

6.4.     All credits/refunds are subject to the table below:  

CANCELLATION MADE IN RELATION TO THE TRAINING/WORKSHOP 

REFUND % 

After the event/workshop has commenced | 0% 

10 (working) days or more before the event/workshop | 100% 


7. PRIVACY  

Your personal details will be collected and used to keep you informed about marketing content including news about training, legislation, events, and current topics. You can unsubscribe at any time. For the full Privacy policy go to www.marketing.org.nz/privacy  

8. CROWD RELEASE CONSENT  

By attending a Marketing Association (MA) training/workshop you enter an area where photography, audio and video recording may occur. By entering the workshop premises or attending the online workshop, you consent to any interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for promotional purposes, news, inclusion on websites, social media, or any other purpose by the MA and its affiliates and suppliers. Images, photos and/or videos may be used to promote similar MA training/workshops in the future, highlight the workshop and promote the work of the MA. By entering the training/workshop premises or attending the online course, you waive all rights you may have to any claims for payment or royalties in connection with any use of these materials.