Behavioural Science for Customer Journeys
Held in Auckland and Online.
Choose Your Date and Location
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience | Dates: March 12 & 19.
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Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience. | Dates: June 23 & 30.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
Add to Cart
Behavioural Science for Customer Journeys
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience | Dates: November 18 & 25.
Add to Cart
Facilitator, Daniel Talbot -
Auckland
Strategy & Innovation Director, TRA
Daniel has held research, strategy, and human-centred design roles at some of Aotearoa’s top agencies and consultancies, helping local and global brands tackle the tricky challenges and achieve growth in an insights-led, solutions-focused way.
FIND OUT MOREFacilitator, Daniel Talbot -
Auckland
Strategy & Innovation Director, TRA
Daniel has held research, strategy, and human-centred design roles at some of Aotearoa’s top agencies and consultancies, helping local and global brands tackle the tricky challenges and achieve growth in an insights-led, solutions-focused way. Regardless of the task, he is committed to uncovering the many human truths that shape people and the worlds around them, ensuring that change isn’t just for its own sake but is driven by intent, delivering outcomes that make a difference to both customers and brands.
Facilitator, Lindsey Horne - Wellington & Online
Behavioural Insights Director , TRA
With a background in neuroscience and applied behavioural science, Lindsey works across behaviour change projects with social and government clients. Her approach to behaviour change is holistic, from broader cultural and social change through to behavioural economics and nudges.
FIND OUT MOREFacilitator, Lindsey Horne
Behavioural Insights Director , TRA
With a background in neuroscience and applied behavioural science, Lindsey works across behaviour change projects with social and government clients. Her approach to behaviour change is holistic, from broader cultural and social change through to behavioural economics and nudges.
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Professionally Certified Core Skills Marketer
The core competencies needed for today's marketing professionals. This certification is aimed at developing practical marketing skills that help you in your day to day role and be industry ready for your marketing career.
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Professionally Certified Digital Marketer
Digital is an essential part of the job for marketers – and it’s critical to keep up with the latest trends and technologies in the field. Ensure you're up to speed with a Professional Certification in Digital Marketing.
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Professionally Certified Strategic Marketer
Strategic thinking underpins every effective marketing campaign. Without it, marketing is just guesswork. Build your understanding of strategy and long-term planning with workshops from the r programme.
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