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Do not call

Do not call and do not mail.

Add yourself to the Do Not Call and/or Do Not Mail register.

We understand that, even with the best intentions in the world, occasionally things can go wrong.

Responsible marketers planning to mail or telephone consumers to sell their services or products, do not want to bother people who have said they don't wish to receive such communications or offers.

These marketers regularly access the Marketing Association's Do Not Call and/or Do Not Mail Register.

They match the names and phone numbers/addresses on any list they're planning to use, against the names and phone numbers/addresses on the Do Not Call and/or Do Not Mail Register to ensure that they do not contact those people.

Do Not Call

Do Not Call

The Do Not Call service is run by the Marketing Association to help decrease the number of unwanted, unsolicited phone calls to consumers. It is a free service for consumers but does not include businesses.

The Marketing Association does not hold, rent or sell lists of consumers in New Zealand. If an organisation tells you they got your details from the Marketing Association, this is incorrect. Please tell us about it so we can correct the error and talk to them about subscribing to the Do Not Call list.

NB: This service does not extend to businesses.

If you don't want to receive unsolicited marketing calls to your home or mobile phone, you can add yourself to the 'Do Not Call' register by clicking the link below.

Add me
Do not call FAQs

Do Not Call FAQs

  1. What do I need to know about being on the Do Not Call List?
    By being listed on the Do Not Call list you should notice a decrease in the volume of unsolicited calls. However, we can't guarantee to stop all phone calls because not every company subscribes to the service; nor can calls from overseas be controlled or stopped.
  2. Why would I still get calls, if my number is unlisted?
    Telecommunications companies do not rent or sell unlisted numbers. Some businesses use an automated dialling system that calls batches of phone numbers in sequence, which is the most likely reason your unlisted number would be called. The Marketing Association does not regard this as a best-practice method of communication.
  3. What about other household members?
    Other people in your household may also wish to be added to the Do Not Call list to help further reduce calls to your home. They simply need to register their own details on our website.
  4. What if I change my telephone number?
    You can list new details if your phone number changes or if you add another telephone line.
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Do Not Mail

The Do Not Mail service is run by the Marketing Association to help decrease the number of unsolicited, addressed marketing mailings you receive. It is a free service offered to New Zealand consumers.

The Marketing Association does not hold, rent or sell lists of consumers in New Zealand. If an organisation tells you they got your details from the Marketing Association, this is incorrect. Please tell us about it so we can correct the error and talk to them about subscribing to the Do Not Mail list.

NB : This service does not extend to businesses.

If you do not want to receive unsolicited addressed marketing mail to your home, add yourself to the Do Not Mail register by clicking the link below.

Add me
Do Not Mail FAQs

Do Not Mail FAQs

  1. What do I need to know about being on the Do Not Mail List?
    When you enter details on the Do Not Mail list you should notice a reduction in the amount of unsolicited addressed mail. However, we can't guarantee to stop all mailings because not every company subscribes to the service.
    Please note that it will not affect communications from your bank, insurance company, or any other organisation with whom you have an existing relationship.
  2. What about other household members?
    Other people in your household might also like to register. They simply need to register their own details.
  3. What if I move house?
    If you move house or are planning to do so soon, you should register your new details.
  4. What are my rights regarding my personal information?
    In the very first instance, any organisation with whom you have contact should advise you:

    (a) if your personal information is being stored for later use

    (b) the purpose for which the information is being stored

    (c) who is going to have access to the information

    (d) name and address of the organisation collecting and holding the information, and

    (e) your right to access and correct any information

    These actions are required by the Privacy Act 1993.

    In addition, we recommend that they give you the opportunity to opt-out of receiving further mail from them ... and honour your request.