A guide to shopping from home

A Guide to Shopping from Home.

How to know your rights as a consumer.

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As a consumer...

You have rights under the Law that protect you, but you also need to take precautions when buying from home by mail, telephone or Internet. 

It is important that, as a consumer, you not only understand your rights but also take precautions when buying from home by mail, telephone or internet. 

Keep a Record

The most critical thing you can do is keep a record of what you have ordered, whom you ordered the goods from, the cost, and any specific terms and conditions. Then, in the event that anything goes wrong, you will have specific information to include when you communicate with the company concerned. 

Download our handy guide