2025 MMM - webhero - 1800 x 685 px-1

 

Monthly Marketing Meetup -  August 2025

CX Authenticity in the Age of AI

AI is transforming the way brands connect with their customers, offering speed, efficiency, and personalisation at scale. Yet, research consistently shows that authenticity remains the cornerstone of customer trust.

  • As AI-driven interactions become the norm, how are they shaping the customer experience (CX)?
  • Are people embracing AI, or do they still crave the human touch?
  • Can AI deliver authenticity, or does genuine connection require a human behind the message?
  • In what moments do customers actually prefer to interact with AI over a person?
Join us for in a conversation that explores where AI can truly elevate CX, where it risks eroding trust, and how brands can strike the right balance between innovation and authenticity.

You’ll find plenty of opportunities to chat to everyone, share your own experiences and ask questions to the panel.

The August Monthly Marketing Meetups is organised and hosted by the Brand & Customer MA’s Special Interest Group, and is proudly in partnership with Contagion.

Supported by

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Product Details
Event Pricing

Members: Free (Live-Stream or In-Person)

Non-members: $10 + GST (Live-Stream ONLY)

Note: In-person Monthly Marketing Meetups are now MEMBERS ONLY due to popularity.

Non-members are welcome to join us via Live-Stream.

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Your Panel

More panellists will be announced soon. Watch this space!

 

Simone Boniface

Panellist
Simone Boniface

Head of Marketing and Partnerships
ClearPoint

Justin Flitter

Panellist
Justin Flitter

Founder
NewZealand.AI

Greg Whitham

Panellist
Greg Whitham

GM NZ Market Strategy & GTM
Datacom

Marina Strbac - v2

Panel Moderator
Marina Strbac

Senior Marketing Manager, Customer & Member Lifecycle
AA New Zealand

Simone Boniface

Panellist
Simone Boniface

Head of Marketing and Partnerships
ClearPoint

Justin Flitter

Panellist
Justin Flitter

Founder
NewZealand.AI

Greg Whitham

Panellist
Greg Whitham

GM NZ Market Strategy & GTM
Datacom

Marina Strbac - v2

Panel Moderator
Marina Strbac

Senior Marketing Manager, Customer & Member Lifecycle
AA New Zealand


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