In - person tickets for this event are now SOLD OUT!
Join us online by booking a live-streaming ticket below, or join the waitlist to attend in person by emailing: events@marketing.org.nz
2024 Loyalty in New Zealand - State of the Nation
Find out what Kiwi’s really think about loyalty programmes in the first ever independent study of public opinion, with a survey conducted by research specialists Yabble and loyalty marketing experts Quantum Jump.
New Zealand is seeing significant disruption in the loyalty programme landscape in 2024. With the demise of both AA Smartfuel and FlyBuys, changes to Air New Zealand Airpoints and the Qantas Rewards programme, and the launch of Everyday Rewards- it’s the most action since 2017. A seven year itch for the industry!
We’ve asked Kiwis what they think about loyalty programmes, how they engage, what they are seeking and what matters to them. You might be surprised by some of their answers.
Join Ben Goodale (CEO, Quantum Jump) and Emily Blumenthal (Research Director, Yabble) for networking, drinks and nibbles, while they take you through a 50 minute presentation featuring the highlights of the survey. Plus, they'll provide insights into what's happening in New Zealand with loyalty marketing; and what we expect is coming over the horizon.
Brought to you by

Pricing
Members: $0
Non-members: $25 + GST
Product Details
Date:
8/10/24
Time:
5:30pm - 7:30pm
Event Location:
Auckland
Venue Name:
Marketing Association
Venue Address:
69 St Georges Bay Road, Parnell, Auckland
Live - Streaming Pricing
Members: $0
Non-members: $15 + GST
MindFuel Webinar with Brand IQ
How to use AI to reduce your marketing costs and amplify results
25/02/2026
11:00am - 12:00pm
Online
Think Again 2026
The Budget Pitch: How to Speak the CFO’s Language
3/03/2026
12:00pm - 2:00pm
Auckland
Brainy Breakfast 2026 / Christchurch
Building Brand Trust in an AI-Distorted Digital Ecosystem
4/03/2026
7:00am - 9:00am
Christchurch
MindFuel Webinar with Quantum Jump
Find out how the loyalty landscape in New Zealand continues to evolve at pace.
10/03/2026
12:00pm - 1:00pm
Online
Wanaka Coffee Catch Up Event March 2026
Join us on March 17 for coffee, lakeside walks and a good dose of local marketing chat.
17/03/2026
7:30am
Queenstown
Queenstown Lakes Marketers Coffee Catch Up | 17 March 2026
Join us on March 17 at 8am at Yonder.Grab a coffee, connect with fellow locals in marketing, and start the day right.
17/03/2026
8:00am
Queenstown
Book a Live - Streaming Ticket
Meet Your Speakers
Ben Goodale
CEO, Quantum Jump
Ben is an advertising agency leader and entrepreneur, focussing on Loyalty/Digital/CRM/CX and retail marketing for over 25 years. Now leading Quantum Jump, previously founder/MD of justONE (sold to Clemenger Group), and MD at TEQUILA\Auckland (a TBWA company).
Ben is a noted expert on loyalty marketing, having worked closely with clients to develop and grow some of NZ’s most iconic loyalty programmes including New World Club Card, Farmers Club, Subway’s Subcard, Farmers Beauty Club, Sky Rewards, Mitre 10 Club and more.
This work and others have won effectiveness and loyalty awards globally, and the Marketing Association’s RSVP Grand Prix five times.
Emily Blumenthal
Research Director, Yabble
A leader in CX, Insights and Data intelligence with over 20 years’ experience in the Research Industry. Emily has built and lead award winning insights capabilities in top organisations including; Foodstuffs, Coca-Cola and Sky. In 2023 Emily officially joined the AI revolution as Research Director for emerging global leader in AI for Insights, Yabble. In her role at Yabble Emily is at the forefront of transforming the research and insights industry, supporting the transition from a traditional set of research methods to, truly harnessing all the power that AI has to offer to take us all to the next level.
Amy Watson
Head of Planning, Quantum Jump
