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Event
Brainy Breakfast 2026 / Wellington
SOLD OUT: The Measurement Gap: From Marketing Investment to Commercial Growth
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Event
Brainy Breakfast 2026 / Auckland
Human First, Strategy Second – Building a Brand People Love
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Christchurch Marketing Meetup September 2026
Be the Star of Your Own Promotional Video. Learn how you can do it well, with impact.
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Your Panel
More panellists to be announced soon - watch this space!
Nikki Goodman
Chief Customer Officer
Sky
Panellist
About Nikki
Nikki is a highly accomplished brand and customer experience strategist with over 20 years of leadership experience. Known for transforming customer-focused ideas into real business success, she previously led Customer Experience at Air New Zealand, aligning brand, operations, and CX. Nikki is a collaborative leader with proven ability to deliver results at scale.
An alumna of Stanford’s d-school and Melbourne Business School, Nikki is passionate about building innovative, customer-first cultures. Most recently at ThoughtFull Design, she partnered with organisations including Kiwibank, Air New Zealand, NZ Merino, Port of Auckland, One NZ, Southern Cross, and Sky to craft strategies that elevate brand and customer journeys.
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Frankie Coulter
Chief Marketing Officer
The Warehouse Group
Panellist
About Frankie
With over 25 years of international marketing and retail experience at Kellogg’s, Scholl, Boot’s, Kraft Heinz Wattie’s, Goodman Fielder, and now New Zealand's largest retailer, The Warehouse Group, Frankie is a C-Suite executive who has held global roles in category leading marketing-led organisations.
Frankie learned his craft at Kellogg’s Europe, and was then part of the global marketing team at SSL International that sold then integrated Durex/Scholl into RB after acquisition. He then led the health department for own label at Boots Pharmaceuticals before moving to NZ in 2016.
After leading teams with strategic partners, Leo Burnett and JWT on global brands, and DDB in NZ, Frankie believes in the power of true agency partnerships with long-term joint brand guardianship.
Frankie is passionate about developing local marketing capability, nurturing agency talent, and increasing the level of effective creative marketing results to give marketers more opportunities to be considered for the CMO role.
Frankie was named New Zealand Marketer of the year at the end of 2024 and actively promotes and champions NZ marketing, media and local companies within the industry.
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